FAQ
About Our Hemp Bags
Q: What are hemp bags made of?
A: Our bags are made from 100% natural hemp fibers. Hemp is a sustainable plant that requires minimal water and no pesticides to grow.
Q: Are hemp bags durable?
A: Yes! Hemp is known for its exceptional durability. Our bags are strong, resistant to wear and tear, and designed to last for years.
Q: Are hemp bags waterproof?
A: While hemp naturally resists water, our bags are not completely waterproof unless specified. We offer water-resistant treatments for some models.
Q: Do hemp bags have a strong odor?
A: No, our hemp bags have a mild, natural scent that fades over time. They do not have the strong smell sometimes associated with hemp products.
Product Care
Q: How do I clean my hemp bag?
A: Most of our hemp bags are machine washable on a gentle cycle with cold water. Air dry for best results. Check the care label for specific instructions.
Q: Will my hemp bag shrink after washing?
A: When washed according to care instructions, hemp bags typically maintain their size and shape. Slight shrinkage may occur if exposed to high heat.
Sustainability
Q: Are hemp bags eco-friendly?
A: Yes! Hemp is one of the most eco-friendly fibers available. It's biodegradable, requires minimal resources to grow, and actually improves soil health.
Q: Do you use any synthetic materials in your bags?
A: While most of our bags are 100% hemp, some designs may include small amounts of other materials for specific features (e.g., zippers, linings). We always clearly list all materials used.
Ordering and Shipping
Q: How long will it take to receive my order?
A: Domestic orders typically arrive within 5-7 business days. International shipping can take 7-21 days. Check our shipping policy for more details.
Q: Do you offer international shipping?
A: Yes, we ship to many countries worldwide. Shipping costs and delivery times vary by location.
Q: What is your return policy?
A: We offer a 30-day return policy for unused items in original condition. Please see our Returns page for full details.
Product Specifics
Q: What sizes do your hemp bags come in?
A: We offer a range of sizes from small pouches to large backpacks. Check individual product descriptions for specific dimensions.
Q: Can hemp bags hold heavy items?
A: Absolutely! Hemp fibers are incredibly strong. Our bags are designed to carry substantial weight without tearing or stretching.
Q: Do you offer custom designs or bulk orders?
A: Yes, we welcome custom orders and offer discounts for bulk purchases. Please contact our customer service team for more information.
Still Have Questions?
If you couldn't find the answer you're looking for, please don't hesitate to contact our customer service team at hemphut7@gmail.com. We're here to help!